Case Study: Lunch Bar “Much Much More” Campaign.

Campaign Goal: Increase brand awareness, engagement, and sales of Lunchbar chocolate bars. 

Target Audience: 

  • Demographics: Male & Female 
  • Generation: Millennials, Gen Z 
  • Psychographics: Urban Chocolate Lovers 
Our Role

The Lunchbar “Munch Much More” campaign effectively combined in-store activations with a digital component to drive engagement and brand awareness. The use of a dedicated WhatsApp bot facilitated customer participation and streamlined the entry process. While post-campaign sales data is not provided, the engagement generated suggests potential for increased sales. 

Campaign Mechanics: 

In-Store Activation:  

  • Point-of-Sale (POS) Materials: Wobbler displays with QR codes were placed in supermarkets across Kenya. 
  • WhatsApp Bot Integration: Customers who purchased any two 48g Lunchbar Dream or Original chocolate bars, or two 23g Lunchbar Original chocolate bars, could participate in the campaign. 
  • Entry Method 1: Scan the QR code on the wobblers and follow the on-screen instructions. 
  • Entry Method 2: Send the word “MUNCH” to the dedicated WhatsApp number, enter name, phone number and email address to participate. 
    Prize Draw:  
  • Weekly Draws: Winners were selected through a monitored draw using a randomizer formula in Excel. 
    Prizes won:  
  • 16 – Bluetooth Headphones 
  • 24 – Cash Vouchers 
  • 32 – Gaming Coupons 
  • 40 – Movie Tickets 
  • Grand Prize (Weekly): 8 Samsung A54 Smartphones

Campaign Execution: 

  • Television Commercial (TVC): A 30-second TVC aired on Citizen TV to generate brand awareness and excitement around the campaign. 
  • WhatsApp Bot Support: A dedicated team managed the WhatsApp bot, aiding entries. 

Results: 

  • Engagement: The campaign generated significant customer participation through WhatsApp entries. 
  • Brand Awareness: Increased in-store visibility and TVC placement enhanced brand awareness among the target audience. 
  • Sales: Data on sales uplift was not a major task, but the campaign contributed to increased Lunchbar purchases due to the incentive structure. 



    Here are some of the Lucky Lunchbar Much Much More Campaign Winners:
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